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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
AtThinkbikewe want Our Customers to be completely satisfied with their purchase from us.
However, if you are not satisfied for any reason with your purchase, we offer the followingReturns Policy
Returns
Any items purchased online or in-store excluding Final Sale or Clearance items may be returned for a full refundor exchange within 30 days of the original purchase date.
To be eligible for a Return your item must be unused and in the same condition that you received it.
Your item must be in the Original Packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item
If your Return is approved, we will initiate a refund to your Credit Card or Original method of Payment. You will receive the credit within a certain amount of days, depending on your card issuers policies
Shipping
Youwillberesponsible for paying for your own shipping costs for returning your item. Shipping costs arenon-refundable. If you receive a refund the cost of the return shipping will be deducted from your refund
Contact Us
If you have any questions on any of the above or on how to return your item to us please contact us atsales@thinkbike.ie
Season:2021
Brand:Genesis
Code:GN21040XL