ThinkBike Returns Policy

At Thinkbike we want Our Customers to be completely satisfied with their purchase from us. 

However, if you are not satisfied for any reason with your purchase, we offer the following Returns Policy 

 

Returns 

Any items purchased online or in-store excluding Final Sale or Clearance items may be returned for a full refund or exchange within 30 days of the original purchase date. 

To be eligible for a Return your item must be unused and in the same condition that you received it. 

Your item must be in the Original Packaging. 

Refunds   

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item   

If your Return is approved, we will initiate a refund to your Credit Card or Original method of Payment. You will receive the credit within a certain amount of days, depending on your card issuers policies  

Shipping        

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund the cost of the return shipping will be deducted from your refund     

Contact Us      

If you have any questions on any of the above or on how to return your item to us please contact us at sales@thinkbike.ie